At Ayurmor, customer satisfaction is our top priority.
We strive to offer a fair and transparent refund and return process across all categories of products we sell.
General Return & Refund Guidelines
We offer a **3-day return or refund policy** on most items sold via Ayurmor, subject to the product category and return eligibility. Please ensure the following conditions are met:
Return/refund request must be initiated within 3 days of delivery.
Item must be unused, undamaged, and returned in its original packaging.
For hygiene and food safety reasons, opened or consumed packs are non-returnable unless a verified quality flaw is reported.
Once approved, replacement dispatches or refunds are processed back to source within 3–7 business days.
📦Food Product Return Eligibility
If your food product arrives with outer damage or compromised inner seals, report within 48 hours with unboxing photos for an immediate replacement or full refund.
If an incorrect item variant or quantity was delivered, we will dispatch the correct item free of cost or issue a refund upon verification.
In the rare event of receiving a product past its expiry date or near expiry, a full refund or replacement is guaranteed upon reporting.
Unopened, factory-sealed packs in original condition may be returned within 3 days of delivery. Reverse courier pickup or self-shipping instructions will be guided by support.
Need Return Assistance?
If you need help with a return or refund, contact our support team: